I've been using Bank of America for online banking for quite some time and while their service is usually great, their interface design is sorely in need of some love.
Exhibit A:
I've been using Bank of America for online banking for quite some time and while their service is usually great, their interface design is sorely in need of some love.
Exhibit A:
This example shows 2 very different ways to allow a user to choose a yes or no answer in the same form. "Radio buttons or a select list!? Oh, it's such a tough choice... let's just use both!"
Exhibit B:
You would think from this image that the "Paid Invoices" tab has been selected. It is not. The Unpaid invoices is selected currently. This caused a ridiculous amount of confusion when I first began using this service. I've written to them about this, but apparently it's not enough of a problem to change.
But really, Bank of America, what is going on in your UI design department?
This example shows 2 very different ways to allow a user to choose a yes or no answer in the same form. "Radio buttons or a select list!? Oh, it's such a tough choice... let's just use both!"
Exhibit B:
You would think from this image that the "Paid Invoices" tab has been selected. It is not. The Unpaid invoices is selected currently. This caused a ridiculous amount of confusion when I first began using this service. I've written to them about this, but apparently it's not enough of a problem to change.
But really, Bank of America, what is going on in your UI design department?